Deputy PMG Reassures Stakeholders: “We aren’t going away”

With potential USPS insolvency in the news, approximately 200 Southern California mailing industry leaders gathered in Anaheim to hear DPMG Ron Stroman discuss the state of the Postal Service. Stroman expressed optimism while emphasizing the need for change: “The decisions we make today will determine our future 10 years from now.” He congratulated attending Pacific […]

PMG Provides More Detail On Plan For Solvency

In the second segment of his video series on the “State of Our Business,” PMG Pat Donahoe offers additional details on the Postal Service’s serious financial issues. He also discusses operational changes and other steps the Postal Service and Congress must take to address these issues.

Customer survey says USPS employees providing better service

How USPS treats its customers does matter. Every quarter the CEM survey asks for feedback from customers on their experience with receiving and sending mail, the Post Office they most frequently visit, their most recent experience with contacting USPS and their overall experience. Customers are saying USPS employees are providing better service. Nearly all of […]

USPS Starts Negotiations With NALC Today, Mail Handlers Set For Aug. 30

Facing a projected loss of $8 billion loss this year and a need to reduce workforce numbers by 220,000 by 2015, the Postal Service has begun contract negotiations with the National Association of Letter Carriers, AFL-CIO (NALC). Contract talks with the National Postal Mail Handlers Union (NPMHU) begin Aug. 30. The two unions represent 247,000 […]

PMG Names Cliff Rucker as Vice President, Sales

PMG Pat Donahoe has named Cliff Rucker vice president, Sales. Rucker had been acting vice president since May 31. A 29-year veteran of the Postal Service, Rucker began his career as a part-time letter carrier in Anaheim, CA. He is a former manager, Operations Support for the Southwest Area. While in that position, Rucker was […]

USPS: A Challenging Year

USPS CFO Jim Corbett’s Quarterly Financial Review Despite reduced work hours and increases in shipping and standard mail revenue, the economy, rising fuel prices and falling First-Class Mail volume continued to adversely affect revenue in the third quarter of the fiscal year. In the latest segment of “Dollars and ¢hange,” Chief Financial Officer and Executive […]

USPS: Vote-by-Mail option the undisputed winner in the election process

Convenience, security and trust in the Postal Service are making a Vote-by-Mail option the undisputed winner in the election process. In the recent Morgantown, WV, election, the Post Office was entrusted to deliver nearly 17,000 ballots for the city residents and then deliver casted ballots back to the city for tabulation. Postmaster Tommy White worked […]