PMG Reassures Customers PMG Pat Donahoe today is sending a message of reassurance to USPS customers, telling them the Postal Service is “here to stay” and that he has a plan to lead USPS to profitability and long-term growth. In a video posted internally as well as on USPS public-facing websites, Donahoe brings customers up-to-date […]
There are no national elections this year. But plenty of jurisdictions around the U.S. are holding municipal or state-wide elections this fall. If there’s an election in your area, remember to review provisions of the Hatch Act. It applies to all postal employees — including telecommuters. Among other provisions, this federal law prohibits employees from […]
In his latest “State of the Business” video to employees, PMG Pat Donahoe says the proposal to move away from the current Federal Employee Health Benefits Plan (FEHBP) to a USPS-sponsored benefit is a vital element of a more sustainable business model. “This all ties into the larger picture of what we’ve been talking about […]
If respondents on the Postal Service’s Facebook and Twitter accounts had their way, postage stamps would soon bear the images of Lady Gaga, Oprah Winfrey and Bruce Springsteen. Those are the popular online suggestions — so far — for stamp subjects after the Postal Service last month announced its decision to begin honoring living people […]
To give customers greater convenience and generate new retail revenue and cash during the holiday shipping season, the Postal Service will expand the American Express Gift Cards sales program to an additional 3,000 Post Offices starting this week. With the expansion, customers now will be able to purchase and mail gift cards at nearly 5,000 […]
USPS EXPANDS ELIGIBILITY FOR STAMP RECOGNITION Beginning next year, the Postal Service’s stamp program will recognize acclaimed musicians, sports stars, writers, artists and other nationally-known figures on U.S. postage stamps — while they’re still alive. USPS is ending its rule stating an individual must have been deceased for at least five years before becoming eligible […]
With the launch of the “Delivering Results, Innovation, Value and Efficiency” (DRIVE) process earlier this week (Link, 9/7), USPS has embarked on an ambitious effort to change the way it manages its business processes. The DRIVE effort includes eight strategic priorities that aim to position the Postal Service for future success. The first four cover […]
ePOSTAGE -EXPLOITING THE ONLINE MARKETPLACE The ePostage label. The Postal Service this month begins testing ePostage — a new electronic postage. It will be used by merchants who sell their wares through online marketplaces. “More than 2 million merchants use online marketplaces,” said Gary Reblin, vice president, Domestic Products. “The success of this test has […]
‘DRIVE’ to Success As the relentless reduction of mail volume continues — fueled primarily by the continuing decline of First-Class Mail — USPS continues to look for ways to more effectively manage its challenges and to forge effective solutions for the future. This process begins at the top of the Postal Service’s leadership, which has […]
Patented Protection of USPS Data The U.S. Patent Office has issued a patent for the Postal Service’s “Methods and systems for determining privacy requirements for an information resource,” also known as the Business Impact Assessment — BIA. The BIA was developed jointly by the Privacy Office and the Corporate Information Security Office (CISO) as a […]