NATIONAL ASSOCIATION OF POSTAL SUPERVISORS January 5, 2012 Mr. Fang Wong National Commander American Legion Post Office Box 1055 Indianapolis IN 46206 Dear Commander Fong, National Headquarters 1727 KlNG STREET, SUlTE 400 ALEXANDRIA, VA 22314-2753 Phone (703) 836-9660 As an organization that represents the interests of our nation’s veterans, we would like to bring […]
Customer service basics Delivering a positive customer experience Customer Experience Essentials USPS is launching a new initiative to give employees resources and tips to help provide a positive experience for every customer in every transaction or contact with the Postal Service. The “Delivering a Positive Customer Experience” campaign will focus on the basics of good […]
WASHINGTON — The U.S. Postal Service has launched a new mobile application for iPhone users that allows them to use the device’s camera to scan barcodes on shipping labels for quick, easy and convenient tracking of their packages and other mail. The application stores the label numbers so customers can easily recheck the status of […]
Provides comments challenging agency’s proposal at public meeting in Brewer Press Release from the Office of Senator Olympia J. Snowe (R-ME) WASHINGTON, D.C. – U.S. Senator Olympia J. Snowe (R-Maine) this evening expressed her strenuous opposition to the United States Postal Service’s (USPS) controversial proposal to consolidate the Eastern Maine Processing and Distribution Facility’s mail […]
Zumbox, the leader in digital postal mail services, today announced an agreement with Catalog Choice, the nation’s leading mail preference service. In Q1 2012, Zumbox digital mail users will be able to opt out of catalogs, donation requests, circulars and other printed brochures through their Zumbox account. As a result of the partnership, which is […]
Kansas City, Kan.— It’s no surprise that companies have struggled over the past few years to provide the level of benefit coverage they were offering their employees five years ago. One of the most expensive components of some organizations’ benefits plan is the offering of health coverage to retirees. The Benefits USA 2011/2012 survey results […]
Lawmakers have postal workers backs in Wallingford: wtnh.com Hundreds of postal workers turned out Wednesday night to a meeting in Wallingford, over plans to shut down the postal processing center there.The postal workers attended in an attempt to save their jobs, and some of Connecticut’s federal lawmakers were right by their side. Among other cuts […]
“This capping report summarizes the results of past U.S. Postal Service Office of Inspector General (OIG) audits conducted on U.S. Postal Service network optimization initiatives between fiscal year (FY) 2004 and FY 2011.” We determined a valid business case exists for 31 of the 32 AMPs (97 percent) we reviewed. These business cases were supported […]
This is being sent to you to correct mistakes made by the Postal Service in the last mailing to class members. It was the Agency’s responsibility to provide correct information and to include an Initial Inquiry Regarding Damages, which it failed to do. The failure was in no way due to error by the Commission […]
From Pitney Bowes: I couldn’t help but think about this as I read Thomas Sowell’s attack on the U.S. Postal Service (USPS) on the website of the New York Post. His arguments are based on only the most superficial interpretations of the market for sending physical information and goods from one place to another, and […]