This is a problem in some Post Offices that should be corrected ASAP: Stamp Availability Critical To Customer Satisfaction The USPS stamp program is a unique opportunity to honor the nation’s accomplished citizens, achievements, history and natural wonders. Customers enjoy the rich variety of the stamp program’s subjects — and stamps are a key reason […]
The Postal Service has expanded its suite of mobile applications, creating a free app for customers who have devices powered by Google’s Android operating system. The USPS Mobile App previously was available only to customers using Apple devices. Launched in 2009 (Link, 1/4/10), the Postal Service’s mobile applications are attracting an average of more than […]
In 2008 — the last time Americans faced a spike in the cost of gasoline — the Postal Service launched a television ad to let customers know that unlike the competition, USPS wasn’t going to add surcharges to its pricing to offset rocketing fuel charges. Today, with uncertainty still surrounding fuel costs, USPS has brushed […]
USPS posted Quarter 1 results for Voice Of the Employee in January 2011 and yesterday March 8, 2011 (emphasis by PostalReporter.com): The quarter one, fiscal year 2011, results for the VOE survey are completed. More than 76,000 employees — 54 percent of those surveyed — responded. Of those who responded to the survey, 64.6 percent replied […]
Ashton Kutcher is comfortable with his life as a movie actor, famous husband of Demi Moore and social guru. His early advocacy helped launch Twitter into a social-networking phenomenon. He created a video production company, “Katalyst,” which uses social networks like You Tube and Facebook as an advertising medium for corporate clients. And his latest […]
The ongoing investigation into air cargo transportation price fixing has another airline “paying up.” All Nippon Airways (ANA) pleaded guilty to two counts of price fixing and was ordered to pay a $73 million criminal fine — with 5 percent of that amount ($3.65 million) paid directly to the U.S. Postal Service. ANA becomes the […]
Some packages entering the postal mailstream now are displaying a new Intelligent Mail Package Barcode (IMpb) format. A banner that reads “USPS TRACKING #” is located above the barcode. “Employees should be aware of this new wording on the IMpb,” says Jim Cochrane, vice president, Product Information. “We’re sending a strong statement that the Postal […]
As the Postal Service continues to focus on redesigning its management structure and streamlining operations to increase efficiency and control costs, USPS actions have drawn nationwide media attention . And, PMG Pat Donahoe addressed concerns over recent media reports in an open letter this week to Postmasters. “Finding the right balance in the service we […]
The Postal Service tomorrow will issue the first of its “all-Forever” First-Class Mail commemorative stamps in recognition of the upcoming Lunar New Year celebration. This year’s Lunar New Year stamp, Year of the Rabbit, will be dedicated at the National Archives at Atlanta in Morrow, GA. It is the fourth of 12 stamps in the […]
PMG Pat Donahoe last week announced two new officer assignments within Operations to head the Eastern and Northeast areas. Jordan Small, who most recently served as vice president, Area Operations, Northeast Area, will assume the duties of vice president, Area Operations, Eastern Area. Prior to his assignment as Northeast Area vice president, Small served as […]