USPS EXPANDS ELIGIBILITY FOR STAMP RECOGNITION Beginning next year, the Postal Service’s stamp program will recognize acclaimed musicians, sports stars, writers, artists and other nationally-known figures on U.S. postage stamps — while they’re still alive. USPS is ending its rule stating an individual must have been deceased for at least five years before becoming eligible […]
With the launch of the “Delivering Results, Innovation, Value and Efficiency” (DRIVE) process earlier this week (Link, 9/7), USPS has embarked on an ambitious effort to change the way it manages its business processes. The DRIVE effort includes eight strategic priorities that aim to position the Postal Service for future success. The first four cover […]
ePOSTAGE -EXPLOITING THE ONLINE MARKETPLACE The ePostage label. The Postal Service this month begins testing ePostage — a new electronic postage. It will be used by merchants who sell their wares through online marketplaces. “More than 2 million merchants use online marketplaces,” said Gary Reblin, vice president, Domestic Products. “The success of this test has […]
‘DRIVE’ to Success As the relentless reduction of mail volume continues — fueled primarily by the continuing decline of First-Class Mail — USPS continues to look for ways to more effectively manage its challenges and to forge effective solutions for the future. This process begins at the top of the Postal Service’s leadership, which has […]
Patented Protection of USPS Data The U.S. Patent Office has issued a patent for the Postal Service’s “Methods and systems for determining privacy requirements for an information resource,” also known as the Business Impact Assessment — BIA. The BIA was developed jointly by the Privacy Office and the Corporate Information Security Office (CISO) as a […]
In the second segment of his video series on the “State of Our Business,” PMG Pat Donahoe offers additional details on the Postal Service’s serious financial issues. He also discusses operational changes and other steps the Postal Service and Congress must take to address these issues.
A 5.8 earthquake with an epicenter near Mineral, VA, struck at 1:51 p.m. yesterday, shaking buildings and rattling windows from Canada to the Carolinas.
How USPS treats its customers does matter. Every quarter the CEM survey asks for feedback from customers on their experience with receiving and sending mail, the Post Office they most frequently visit, their most recent experience with contacting USPS and their overall experience. Customers are saying USPS employees are providing better service. Nearly all of […]
PMG Pat Donahoe has named Cliff Rucker vice president, Sales. Rucker had been acting vice president since May 31. A 29-year veteran of the Postal Service, Rucker began his career as a part-time letter carrier in Anaheim, CA. He is a former manager, Operations Support for the Southwest Area. While in that position, Rucker was […]
USPS CFO Jim Corbett’s Quarterly Financial Review Despite reduced work hours and increases in shipping and standard mail revenue, the economy, rising fuel prices and falling First-Class Mail volume continued to adversely affect revenue in the third quarter of the fiscal year. In the latest segment of “Dollars and ¢hange,” Chief Financial Officer and Executive […]