Last week, Link published an article regarding the federal anti-lobbying statute as it relates to USPS employees. It’s important to note that the law only applies to the “use of postal resources.” The law prohibits employees — acting in their official capacity — from encouraging stakeholders to intercede with Congress. source: USPS News Link Here […]
Major changes are coming to the Postal Service’s Express Mail refund policy. For Express Mail sent on or after Jan. 22, customers requesting a postage refund for a service failure must submit that application within 30 days of the mailing date. Previously, a mailer could request a postage refund for an Express Mail service failure […]
USPS has rules — designed to protect both the Postal Service and employees — that prohibit the communication of confidential, proprietary, and non-public information, as well as information that would violate anti-lobbying laws. These rulers are important, in times such as these, when legislative action has dominated discussions concerning the Postal Service. USPS wants its […]
Customer service basics Delivering a positive customer experience Customer Experience Essentials USPS is launching a new initiative to give employees resources and tips to help provide a positive experience for every customer in every transaction or contact with the Postal Service. The “Delivering a Positive Customer Experience” campaign will focus on the basics of good […]
Coming soon to tech-conscious customers everywhere is a new Postal Service sales tool, designed to place the power of digital media in their hands. USPS will be providing customers and prospects with a USB BuzzCard, an interactive media product the size of a credit card that can be plugged into any PC or MAC computer […]
In accordance with federal regulations governing Federal Employees Dental and Vision Insurance Program (FEDVIP) enrollment, premiums are deducted for 26 pay periods, not for the entire benefit year. Therefore, employees currently enrolled in FEDVIP will not have premiums deducted in pay period 02-2012 (covering the paycheck issued on Jan. 20). Premium payments for enrollments continuing […]
This month, USPS will begin testing 10 Navistar eStar electric step vans. This test, part of the America Recovery and Reinvestment Act funded through the Department of Energy, is led by Engineering Systems with support from Safety, Delivery and Vehicles Category Management Center. The new 2-ton vehicles will be tested in three locations: Los Angeles, […]
A review of the performance of universal postal service providers by the Oxford Strategic Consulting (OSC) firm has named USPS the best postal service within the world’s top 20 largest economies for access to services, resource efficiency and public trust. OSC conducts advanced research and helps private and government organizations achieve key strategic objectives. The […]
HOLIDAY MESSAGE FROM THE PMG ‘THANKS FOR MAINTAINING FOCUS ON THE BUSINESS’ With the close of a very challenging year, PMG Pat Donahoe is assuring employees that he will remain focused on issues around postal legislation, operations and health care reform so that they can continue to focus on the business. In his annual holiday […]
From USPS News Link: The number of Village Post Offices has grown to eight with six more poised to open soon. Missouri’s Doe Run Village Post Office (VPO), located in Sherry’s Quick Mart, is the latest to join the Postal Service’s list of eight fully-functional VPOs. As of last Monday, USPS had received 505 VPO […]