82-year-old Nebraska Rural Carrier has no plans on retiring Brainard, NE, Rural Carrier Dwayne Raskey has delivered mail for 50 years without an accident. For that achievement, he has been named the recipient of the prestigious Joseph M. Kaplan USPS National Safe Driver of the Year award by the National Safety Council (NSC). Raskey was […]
The Office of Inspector General (OIG) and the U.S. Postal Inspection Service have launched a joint year-long initiative to combat workers’ compensation fraud. This effort, building on last year’s prevention and awareness campaign launched by the OIG (Link, 9/14/09), will commit increased investigative resources to identify fraudulent claimants. Workers’ compensation benefits help employees who suffer […]
As the Postal Service embarks on the new fiscal year, USPS has decided to refocus its Mystery Shopper program to improve desired employee behavior and influence customer loyalty and brand recognition. “To better align with the program’s objectives and feedback from the field, the Mystery Shopper Program will become the Retail Customer Experience”, said Dean […]
Postmaster General Jack Potter has announced the selection of John Edgar as vice president of Information Technology Solutions. He replaces George Wright, who retired this month after a 26-year career with the Postal Service. In his new role, Edgar will be responsible for directing the design, development and delivery of IT systems and services to […]