Feeling the love iPod, Google Search, Nintendo Wii, Disney Parks and JetBlue. In a recent survey, consumers ranked them among the brands they like best. That may not be surprising. But in the 2010 survey — conducted by marketing research firm NewMediaMetrics — consumers say USPS is 15th-ranked among brands they find the most attractive. […]
A LETTER TO ALL EMPLOYEES FROM POSTMASTER GENERAL JACK POTTER When I became Postmaster General in 2001, I told you about the challenges we were facing, the direction we were taking and the changes our future would require. I also told you about my confidence in your ability to move the Postal Service forward. As […]
INVESTIGATION CONTINUES IN POST OFFICE SHOOTING The U.S. Postal Inspection Service and other federal, state and local authorities continue their search for the killer or killers of Retail Associate Paula Robinson, 33, and Rural Carrier Associate Judy Spray, 59, who were found shot to death Oct. 18 at the Henning, TN, Post Office. “This is […]
Maybe you already noticed. The Priority Mail Flat Rate Box campaign — perhaps better known for the “If it fits, it ships” commercials — is promoting another item in the flat-rate products line. This time, Al, the letter carrier who has appeared in previous commercials, reprises his role in a new ad featuring the Priority […]
“Several airline companies and their executives pleaded guilty for role their in fixing prices” A second airline has “paid up” as part of an anti-trust investigation into a price-fixing scheme involving rates and surcharges air cargo carriers were charging their customers. Most recently, Northwest Airlines pleaded guilty Aug. 27 to one count of price fixing […]
Performance Update With its focus on managing workhours, controlling overtime and improving productivity, the Postal Service continues to realize cost-reductions in mail processing, customer service, delivery and supervisory/administrative areas, according to DPMG and COO Pat Donahoe. Preliminary figures through August show total mail volume continues to decline — 3.8 percent below the same period last […]
Postal Inspectors say customers should not click on the link. Like most viruses sent by e-mail, clicking on the link will activate a virus that can steal information — such as user names, passwords and financial account information. The e-mails, which claim to be from the Postal Service, contain fraudulent information about an attempted or […]
As national deployment of flats sequencing system (FSS) equipment continues, DPMG and COO Pat Donahoe emphasizes that communication is key to successful implementation. This means delivery, processing, transportation and maintenance must be sure they complete all identified readiness activities. “Right now, about two-thirds of all FSS systems are either currently installed or in the process […]
USPS is conducting a test marketing and advertising program for PO Boxes in four markets. The test campaign — using the tagline “Your Other Address” — launched this week in Tampa, FL; Hartford/New Haven, CT; Minneapolis, MN; and Portland, OR. The campaign concludes in December. The campaign has direct mail, radio, print, Internet and point-of-purchase […]
With the addition of 471 new ZIP codes — a 2-year project that ended this month — the free Carrier Pickup service offered by USPS is now available at 99.97 percent of all mail delivery addresses in the nation. First introduced in 2004, Carrier Pickup today is available at more than 130 million mail delivery […]