Postal Customer Satisfaction Score Reaches Four-Year High

WASHINGTON—Despite continuing economic challenges, the Postal Service (USPS) continues to deliver high levels of service, with 94 percent of customers surveyed rating USPS as “excellent, very good or good” in the period July 1 to Sept. 30, 2009. “Customer service and satisfaction are always our priorities,” said Postmaster General John Potter. “The Postal Service remains […]

Congressman Paul Hodes Demands Answers in Postal Service Fraud

Washington, DC— Today, Congressman Paul Hodes called on the United States Postal Service to present a plan to fully reimburse postal workers for the wages they have lost as a result of managers manipulating their timecards. Several weeks ago, an investigation uncovered a scheme at five New Hampshire postal stations to manipulate workers’ timecards, and […]

USPS Board Of Governors Set Agenda For Next Meeting

Dates and Times: Thursday, November 12, 2009, at 10 a.m.; and Friday, November 13, 2009, at 8:30 a.m. and 11 a.m. Place: Washington, DC, at U.S. Postal Service Headquarters, 475 L’Enfant Plaza, SW., in the Benjamin Franklin Room. Status: November 12–10:00 a.m.–Closed; November 13–8:30 a.m.–Open; November 13–11 a.m.–Closed. Matters To Be Considered Thursday, November 12 […]

GAO: USPS Needs To Continue Making Cuts In Its Workforce And Network Costs

Highlights of GAO testimony to the Subcommittee on Federal Workforce, Postal Service, and the District of Columbia, Committee on Oversight and Government Reform, House of Representatives on November 5, 2009 Financial Challenges Continue, with Relatively Limited Results from Revenue-Generation Efforts The U.S. Postal Service’s (USPS) financial condition and outlook deteriorated significantly during fiscal year 2009. […]

House Subcommittee Holds Hearing to Examine Postal Service Revenue-Generation Initiatives

Postal Service has developed new products and services to address its financial challenges FOR IMMEDIATE RELEASE: Wednesday November 4, 2009 CONTACT: Bruce Fernandez (202) 225-5147 Bruce.Fernandez at mail.house.gov WASHINGTON, D.C. – On Thursday, November 5, 2009 at 10:00am in room 2154 of the Rayburn House Office Building, the Subcommittee on Federal Workforce, Postal Service, and […]

Union's Challenge To PMG Generates Interesting Response From Mailing Industry

Burrus Update Caught Like a Burglar With the Goods in Hand The union’s challenge to Postmaster General Potter to set the wages of mail-processing employees at an amount that is less than the worksharing discounts major mailers enjoy has generated some interesting responses. Some mailing-industry pundits have suggested that ending the exorbitant discounts they receive […]

U. S. Postal Service Announces 2010 Shipping Prices

Price of First-Class Postage Will Not Change WASHINGTON—The simpler way to ship — with convenient Priority Mail Flat Rate Boxes from the U.S. Postal Service — will be just as simple in the New Year, when new prices take effect. Prices for Priority Mail, a product familiar across America through popular television and online advertisements […]

Victory: FERS Sick-Leave Credit Becomes Law

APWU News President Obama signed legislation Oct. 28 that will allow postal and federal workers who retire under the Federal Employees Retirement System (FERS) to receive credit for sick leave when they retire. The new benefit was included among a number of pay and retirement provisions in a compromise version of the 2010 Defense Authorization […]