Postal Customer Satisfaction Score Reaches Four-Year High
WASHINGTON—Despite continuing economic challenges, the Postal Service (USPS) continues to deliver high levels of service, with 94 percent of customers surveyed rating USPS as “excellent, very good or good” in the period July 1 to Sept. 30, 2009. “Customer service and satisfaction are always our priorities,” said Postmaster General John Potter. “The Postal Service remains […]