The Postal Regulatory Commission says it has received over 12,000 comments from the public on the postal service’s proposal to end Saturday mail delivery. The PRC issued this thank you to to the public:
Dear Members of the Public, thank you for writing us.
The Commission has received more than 12,000 letters, cards, emails, and faxes so far in response to our request for public comments on a Postal Service proposal to end Saturday mail delivery service across the United States (Docket N2010-1). Your correspondence has provided the Commission with a valuable range of suggestions, ideas, emotions and experiences that augment the comments and testimony we received at seven field hearings conducted throughout the country this spring, and through the formal proceedings now underway at Commission Headquarters in Washington, DC. We appreciate having thoughtful input from civic-minded citizens to help guide our deliberations. We continue to welcome further input and expect to issue our Advisory Opinion in the fall.
The Commission also is here to help you.
We are pleased to assist customers who experience problems with their postal service. The Commission now has expanded authority under the postal law enacted in 2006 to ensure that service and rate issues sent to us by postal customers are resolved by the Postal Service in a timely and appropriate manner. As of the end of June, we have helped customers by resolving 391 rate and service inquiries. In addition, the Commission has created a variety of online resources to assist postal customers in accessing information and assistance. Simply scroll down this web page to find links under the heading “Information for Postal Customers.”
Please do not hesitate to contact us in the future. My fellow Commissioners and I look forward to hearing from you.
Thanks again for writing.
Ruth Y. Goldway
Chairman
source: Postal Regulatory Commission
Instead of cutting customer service, why don’t you look
into 1 postmaster for 4-5 stations. Start from the top.
Why do you always cut out customer service. Longer routes,less window clerks, a lobby director when you have many customers in line and a window clerk is a lobby director?????
We need to bring back the SERVICE in POSTAL SERVICE.
For 30yrs I have given my best, more than the Post Office wants me to give, WHY? Cut service from the workers who do the actual work, or those that look at numbers and get paid 2 to 3 times more then me. Start
by looking at the waste from the TOP and go down. I connect with my customers. I give them what they want. I do the work, why is my job in jeopordy.
Why is there a Postmaster in every office? What do they do? The sup’s on the floor do the work. Phone calls, problems with any service, getting the mail out.
NO NEED FOR POSTMASTERS IN EVERY OFFICE, WHAT IS THEIR JOB????????? Start cutting from the TOP.
FROM A 30 YR LETTER CARRIER WHO LOVES HER JOB