Postmaster General Outlines Postal Service’s New Reality

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Addresses Need for Legislative Reform at Business Mailer Event

TAMPA — In his annual state of the Postal Service address to the mailing industry and on the occasion of the 50th anniversary of the Postal Customer Council (PCC), Postmaster General and Chief Executive Officer Patrick Donahoe addressed a viewing audience of 8,000 today, describing the Postal Service’s new reality.

“We have reduced our annual costs by more than $12 billion and our workforce has been reduced by 110,000 career employees over the past four years, but we must do significantly more to return to profitability,” said Donahoe. “We must reduce our annual costs by $20 billion by 2015 to be profitable, and we do not currently have the flexibility in our business model to achieve these cost reductions.”

Donahoe praised postal employees for their hard work to bring about incredible cost savings while at the same time achieving record levels of service. He stated the Postal Service’s financial losses are due entirely to an overly restrictive business model and should not be interpreted as an indictment of the value of mail.

The Postal Service has advanced a comprehensive package of proposals that will allow it to operate more like a business, and without several large financial mandates, including:

  • Giving the Postal Service the authority to transition to a national five-day per week delivery schedule; and
  • Resolving the retiree health benefit prepayment requirement.

“Short-term solutions will not help the Postal Service or this industry,” said Donahoe. “We need long-term, comprehensive legislation and our expectation is that Congress will pass comprehensive legislation by the end of this calendar year,” he added.

The Postal Service continues to make progress with reforms it can pursue without the help of Congress, including plans to:

  • Study 252 mail processing facilities for potential consolidation.
  • Review 3,600 low-activity Post Offices for potential closure, consolidation or contracting.
  • Enhance and expand alternate access sites, including Village Post Offices and usps.com.
  • Modify delivery routes and service standards.
  • Make it easier to do business with the Postal Service with new, innovative products.

The PCC was formed 50 years ago to help build cooperation and communication between the Postal Service and business mailers. Donahoe pledged to work together with its PCC partners to make the mailing industry stronger, more compelling and more profitable.

A much-anticipated highlight of the annual event, the awards presentation recognized outstanding achievements of PCCs around the country. The following award winners were announced:

  • PCC Industry Member of the Year: Dorothy Cottrill, Sacramento PCC.
  • PCC Postal Service Member of the Year: Sonya Dulan, Greater Oklahoma PCC.
  • PCC of the Year: Greater Atlanta PCC (large market), Vermont PCC (small market).
  • PCC Mentor of the Year: Mid-Michigan PCC.
  • Business Partner of the Year: Admail West.
  • District Manager of the Year: Rosemarie Fernandez, District Manager, San Francisco.
  • Communication Program Excellence: Greater New York PCC (gold), Greater Portland, OR PCC (silver) and Greater Oklahoma and San Diego PCCs (bronze).
  • Education Program Excellence: Tampa PCC (gold), Greater Portland, OR PCC (silver) and Miami-Dade PCC (bronze).

Additional information about Postal Customer Councils and National PCC Day can be found at https://www.usps.com/business/local-pcc.htm.

8 thoughts on “Postmaster General Outlines Postal Service’s New Reality”

  1. OH, I FORGOT, AWARD PRESENTATION?? FOR WHAT?? JESUS PMG YOU ARE BEYOND A DOUCHBAG AND SO ARE ALL YOUR “AWARD WINNERS”

  2. MR PMG, YOU ARE A DOUCHBAG. HOW ABOUT NOT GIVING 80,000.00 BONUS CHECKS TO YOUR (HOW MANY NOW?) VICE PRESIDENTS? HOW ABOUT LETTING THE PEOPLE WHO ACTUALLY TOUCH THE MAIL HELP DECIDE HOW TO FIX IT INSTEAD OF JERKS WHO HAVE NO CLUE WHAT THE HELL THEY ARE DOING? GET RID OF INCOMPETENT SUPERVISORS WHO (WE ARE ALWAYS TOLD) ARE COASTING TO RETIREMENT. LET THE CARRIERS DO THEIR WORK INSTEAD OF HAVING DUMB ASS SUPERVISORS UP THEIR ASSES ALL THE TIME. GET THE F K OUT OF THE WAY, GO DRINK COFFEE OR SCREW YOUR SECRETARY IN THE SAFE SO SHE CAN GET PROMOTED, TRY DOWNSIZING FROM THE TOP YOU INCOMPETENT A HOLE!!!! JESUS, THIS WHOLE THING IS NOT GETTING ANY BETTER BECAUSE OF A HOLES LIKE YOU AND THE WORKERS ARE SO DAMNED FRUSTRATED TO HAVE TO SIT BACK AND WATCH IT ALL CRUMBLE AROUND US. CONGESS BLOWS!! THEY ARE A BUNCH OF LOSERS WHO ARE NOT GOING TO DO ANYTHING ABOUT THIS SITUATION. ALL WE HAVE HEARD ABOUT FOR HOW MANY YEARS NOW ABOUT THE PROBLEMS WITH THE PO AND NOT A GD THING HAS BEEN DONE. THE SAME OLD SONG AND DANCE. AGAIN MR PMG YOU ARE A DOUCHBAG!!!!

  5. Postal Puppet…good point. The Human Factor is being Ignored. The next step is a barcode up our ass! The Postal Service has always paid Two Dollars to Save One trying to regulate People! Its been going on for years.

  7. Modify delivery routes and service standards—really? And add another 2 hours to an overburdened route?

    We were just “adjusted” again and even the younger carriers are having trouble getting them done…

  8. And how are your large mailers liking that proposed 5 day delivery thingee? My guess would be not so much Mr. Donuthole.

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