Burrus: Postal Decision-Makers Are Off the Mark

Saying that he has long been “skeptical” about whether the increased use of electronic communication is to blame for the Postal Service’s economic woes, APWU President William Burrus told lawmakers July 29 that “It is imperative that postal decision-makers correctly identify the cause of the reduction in volume and the trends that will drive future communication.”

“Too often,” Burrus told members of the House subcommittee on Federal Workforce, Postal Service, and the District of Columbia, “decisions are being made with scant appreciation of what will cause volume to increase or decrease.”

The USPS must respond to the troubled economy, the union president testified [PDF], but the cost-reduction programs the Postal Service is pursuing, such as closing facilities and reducing the number of days of delivery, will leave the Postal Service unable to compete when the economy recovers and mail volume returns. Postal executives are making decisions based on an analysis that mail volume will never again reach previous levels, he said.

“It is important to note,” Burrus said, “that our nation’s mail volume was highest in 2006,” when the economy was strong and the use of electronic communication was already widespread. Of the 213 billion items mailed that year, 190 billion pieces involved business communication, and only 2.9 percent, or 19.4 billion pieces, was sent from one household to another, he noted.

The union president cautioned that strategies based “on the premise that the conversion of hard-copy mail to electronic communication was the cause of declining volume” don’t take into consideration the impact of the economy. “We must keep in mind that the mail stream is — and will continue to be — dominated by business-related communication, which is especially sensitive to the economic environment.”

“The diversion of hard-copy communication has been less affected by electronic conversion than by corporate marketing strategies that focus on the nation’s economic downturn,” he said.

full article: http://www.apwu.org/news/webart/2009/09-087-testimony-090730.htm

3 thoughts on “Burrus: Postal Decision-Makers Are Off the Mark

  1. CALIFORNIA UNEMPLOYMENT INSURANCE APPEALS BOARD
    (909) 987-XXXX
    INLAND OFFICE OF APPEALS XXXX Arrow Rt, Bldg 19-A
    PO BOX XXXX RANCHO CUCAMONGA CA 91729
    GUILLERMO MOJARRO Claimant-Appellant
    US POSTAL SERVICE c/o UCEXPRESS
    Employer
    Case No. XXXXXXX
    Issue(s): 1256
    Date Appeal Filed: 01/12/2010
    EDO: XXXX BYB: 11/01/2009

    Date and Place of Hearing(s):
    (1) 04/12/2010 Rancho Cucamonga

    Parties Appearing:
    Claimant, Employer

    DECISION
    The decision in the above-captioned case appears on the following page(s).

    XXXXXXXX XXXXXXXX, Administrative Law Judge

    Case No.: XXXXXXX Inland Office of Appeals
    CLT/PET: Guillermo Mojarro
    Parties Appearing: Claimant. Employer
    Parties Appearing by Written Statement: None
    ISSUE STATEMENT
    The claimant appealed from a determination disqualifying the claimant for unemployment benefits under Unemployment Insurance Code section 1256. The issue in this case is whether the claimant left the most recent employment voluntarily without good cause.
    FINDINGS OF FACT
    The claimant was employed as a Distribution Clerk. Level VI, for 22 years with the above-named employer earning $52,000 per year when his employee on October 30, 2009 under the following circumstances. The claimant resigned and accepted early retirement.
    The claimant has a long, complicated history of grievances with his employer. The relevant portion of that history begins in February of 2007 when he was suspended for inappropriate conduct towards a co-employee. At the end of that brief suspension, the claimant informed the employer that he was not emotionally prepared to return to work. The claimant’s physician verified the claimant was unable to work because of his depression and anxiety. The claimant did not return to work before resigning on October 30, 2009 to accept his early retirement.
    In February of 2009n the claimant requested to be returned to work. On March 26, 2009 the employer notified the claimant in writing that he was required to provide “objective and specific medical documentation sufficient to establish that you are able to perform the essential functions of your position, with or without accommodation…” before the employer could return him to employment. In response to this directive the claimant submitted a four-paragraph correspondence from his treating psychiatrist, Dr. Harry G. Lewis. The correspondence detailed the claimant’s condition, diagnosis and prognosis.
    At the hearing the employer’s psychiatrist confirmed that this correspondence from Dr. Lewis “technically” satisfied the employer’s request for detailed medical documentation. Despite complying with the request, the employer did not return the claimant to his employment. Instead, it demanded that he submit to examination by the employer’s physicians. The claimant asserted his privacy rights and prevented the employer-appointed psychiatrist from sharing his
    opinions with the employer. The employer refused to return the claimant to his position. The impasse was not resolved until the claimant became eligible for early retirement, which he then accepted.
    REASON FOR DECISION
    In Precedent Decision P-B-37 the appeals board held that in determining whether there has been a voluntary leaving or a discharge under section 1256 of the code it must first be determined who was the moving party in the separation. If the claimant left employment while continuing work was available, the claimant was the moving party. If the employer refused to permit the claimant to continue working, although the claimant was ready, willing and able to do so, the employer was the moving party.
    An individual is disqualified for benefits if he or she has been discharged for misconduct connected with his or her most recent work. (Unemployment Insurance Code, section 1256.)
    Absence caused by illness does not constitute misconduct. (Precedent Decision P-B-216.)
    The department’s determination that the claimant was the moving party in this separation of employment is incorrect. The claimant had been out of work due to a psychiatric condition. The leave from work was approved by the employer. The claimant’s psychiatric issues were resolved according to the claimant’s treating physician, thereby opening the way for him to return to employment. The employer refused to permit the claimant to continue to work since it had not received a medical report from its own physician concerning the claimant’s medical condition. The claimant was ready willing and able to return to employment. Accordingly, the employer’s refusal to return the claimant to employment was the reason the claimant was forced to take early retirement, and thus the employer is the moving party in the separation.
    The claimant was not discharged for misconduct connected with his most recent work. The absence from work was due to psychiatric medical condition. The employer approved the leave, and appropriately demanded medical verification that the claimant was capable of returning to his employment. According to the employer-appointed psychiatrist the claimant’s treating psychiatrist’s written release “technically” complied with the employer demand. Nevertheless, the employer refused to return the claimant to work.
    The absence from work for a medical condition is not misconduct. The claimant was cleared medically by his own physician to the satisfaction of the employer’s written policy, and should have been returned to work. The employer’s refusal to return the claimant to work may have been for good cause. However, the decision not to return the claimant to his position was for reasons not amounting return the claimant to work may have been for good cause. However, the decision not to return the claimant to his position was for reasons not amounting to misconduct by the claimant. Accordingly, the claimant is not disqualified under code section 1256.
    DECISION
    The department’s determination is reversed. The claimant is not disqualified under code section 1256. and benefits are payable provided the claimant is otherwise eligible.

  2. The Postal Service must eliminate “hidden jobs” which are rampant in district offices. Management has been feeding off the cash cow so long there is not much left for those who do the actual work.

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